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Patients & Visitors


patient with a visitor

Patients & Visitors

Bassett Healthcare Network is committed to providing expert care throughout the Central New York region.  

If you are staying at one of our hospitals, we strive to make your stay as pleasant as possible. We provide a wide range of services for patients and their loved ones for before, during, and after all hospitalizations and procedures. 

Find a Doctor

If you're looking to find a primary care practitioner or specialty service practitioner, please visit our Find a Doctor page

MyBassett Health Connection

If you're a current patient and want to send a brief note to your practitioner, renew a prescription, or view test results, don't forget to sign up for MyBassett

Contact Us

Contact one of our hospitals by clicking the links below:

Visiting Hours

  • General Inpatient Visits (A.O. Fox Hospital, Bassett Medical Center, Little Falls Hospital, & O’Connor Hospital): 8:00am – 8:00pm, Daily
  • General Inpatient Visits (Cobleskill Regional Hospital): Noon – 8:00pm, Daily
  • Pediatrics: 8:00am – 8:00pm
  • Intensive Care Unit (ICU): 11:00am – 6:00pm
  • Inpatient Psychiatry:
    • Monday through Friday: 5:00pm – 8:00pm
    • Weekends: Noon – 6:00pm
  • Birthing Center:
    • Adults: 11:00am – 8:00pm
    • Children: 11:00am – 6:00pm
  • Outpatient Dialysis: 8:30am – 9:30am & 1:30pm – 2:30pm with 1 visitor / patient (12 years old or older)
  • A.O. Fox Nursing Home: 24 hours per day (preferred visitation between 9:00am – 7:00pm, daily)
  • Valley Health Services: 24 hours per day (preferred visitation hours between 9:30am – 9:00pm, daily)
  • Outpatient Appointments: At the time of care
  • Outpatient Procedures: At the time of care
  • Emergency Department: At the time of care

Visitation Policy

See the below documents for more detailed information: