Contact A.O. Fox Hospital - Tri-Town Campus

Main Switchboard

• Phone (Local): (607) 563-7080
• Phone (Toll-free): (800) 773-4751

Emergency Care

• Phone (Local): (607) 563-7080
• Phone (Toll-free): (800) 773-4751
  • Call 911 if you are experiencing an emergency.

Administration Office

• Phone: (607) 561-7946

Hospital Pricing / Estimates

• Phone: (607) 547-6668

Billing (Emergency Physician Billing)

• Phone: (800) 355-2470

Hospital Billing

• Phone: (607) 547-3480

Bassett Health Center Sidney on the Tri-Town Regional Hospital Campus

• Phone: (607) 561-2021

Laboratory Services

• Phone: (607) 563-2655

Radiology

• Phone: (607) 563-2650

Specialty Services

• Phone: (607) 561-7980

Complaint Process

If you have a complaint or concern, you are encouraged to communicate this to any of the following people or departments:

• The person providing you with the service
• The nurse manager in charge, or the manager of the service involved

If you have a concern that remains unresolved, you may notify our Patient Representative Service at (607) 547-3912 or customer.service@bassett.org.

You may also submit a concern to The Joint Commission through one of the following methods:

• Online
• By fax to: (630) 792-5636

You may also submit a concern by mail:

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you are a Medicare patient, you may also contact the Medicare review organization, Livanta, at 1-866-815-5540.