Valley Health Services

Nursing Home and Rehabilitation Facility

Valley Health Services (VHS) is considered the Mohawk Valley’s best kept secret. At the heart of our mission is our commitment to providing access to a continuum of long-term care services when families need it. In an effort to provide quality, person-centered care and make a difference in the lives of our residents and their families, we at Valley Health Services realize it is a community initiative. We get to know the families of our residents. We engage the families in a variety of activities and events annually. We ensure our residents a home-like living environment so they experience comfort and privacy.

A comfortable, healthy environment with qualified staff who place an equal emphasis on mind, body, and spirit defines the care at Valley Health Services, which includes:

• Adult Day Health Care (located in Little Falls Hospital)
• Outpatient rehabilitation
• Palliative Care
• Short-term inpatient rehabilitation and subacute care
• Skilled nursing, long-term care

Valley Health Services’ Medicare.gov Star Ratings

Centers for Medicare and Medicaid Services (CMS) is a federal agency charged with oversight of nursing homes. You can access information about any nursing home using CMS’ Nursing Home Compare website. A 5-Star rating system is employed, which compares nursing homes on criteria in three categories: Health inspections, Staffing, and Quality of Care.

Please visit Medicare's official website to see Valley Health Services' overall star rating, as well as our individual ratings for health inspections, staffing, and quality of resident care:

• Medicare's Rating for Valley Health Services

The below link will provide you with the ratings for the nursing homes surrounding us. Please note these ratings are updated periodically by Medicare.gov. Valley Health Services maintains committees and work groups to track these numbers and benchmark against them, while always striving towards improvement.

• Medicare's List & Ratings of Nursing Homes near Herkimer, NY

2024 Valley Health Services Private Pay Room & Board Rates

Valley Health Services shares as part of its Disclosure notice, the 2024 VHS private pay room and board rates:

• Semi Private room: $425 / day + $31.62 / day tax
• Private room: $440 / day + $29.92 / day tax

Non-Discrimination Policy

Valley Health Services, Inc. is committed to providing nondiscriminatory service to ensure that no person is excluded from participation in, denied the benefits of, or be subjected to discrimination in the receipt of its services on the basis of race, color, national origin, or disability as protected by Title VI of the Civil Rights Act of 1964 ("Title VI") and Titles II and III of the Americans with Disabilities Act of 1990 (ADA). 

To file a complaint with VHS' Human Resources Department, call (315) 866-3330

To file a complaint online, click the below links:

• ADA: https://www.ada.gov/complaint
• Title VI of the Civil Rights Act of 1964: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Testimonial from a VHS family

John Scarano's mother, Rosina, was a resident of VHS for quite a long time. She passed away and John wanted to share his family's experience: 

"Valley Health Services and specifically 1West will always be near and dear to my heart. As a family, we trusted Valley Health for the care and rehab of our mother and that trust was never ever in doubt. Our family was allowed to utilize the venue for privacy for occasions when needed, for special meals for the family to attend on holidays and an outside gazebo when the weather allowed. 

Activities for our mother were always available as well as musical entertainment which she always enjoyed. Valley Health has a Bell Choir which our mother was a part of; they actually would travel around to perform so I would attend - kind of like a Bell Choir groupie. 

Most important and paramount in our decision for our mother to be a resident of Valley Health was the care. We were able to observe the level of care given to the residents because of other relatives being in Valley Health - so the decision was easy. The care that our mother received was the reason she was able to reach the age of 95. 

The staff on 1 West was always there for her and the family; they loved referring to her as Gram. As a family, our visits were frequent and may I add that the staff on 1West always made us feel like part of their family. Looking back, Valley Health was the right decision. Our family is at peace with that and will always recommend Valley Health Services."  

Valley Health Services partners with numerous vendors to accomplish services and care for our residents, including Sysco Food Services, Health Direct Pharmacy Services, Mohawk Hospital Supply, Century Linen and Uniform, and Bassett Medical Center. To learn more about these and other vendor partnerships at VHS, please contact Bryan Ehlinger, Assistant Administrator, by calling (315) 866-3330.

Valley Health Services is in compliance with regulations set forth by the New York State Department of Health. In addressing the fiscal responsibility of the facility, the annual audit has consistently revealed no exceptions. Valley Health Services has enjoyed community support since its founding. Over 80 volunteers support the staff and residents. 12 community members from the surrounding area comprise the voluntary board of directors who collectively contribute over 1,000 hours annually to provide governance of the healthcare institution.